Please also bear in mind that the way you use the phone will affect the battery performance in numerous ways i. And normally, the Back Market 12-month warranty does not cover consumables, such as battery health, since these are considered 'wear-and-tear'. Our sellers generally have diagnostic reports to confirm the battery health of each device. We guarantee and require our sellers to provide devices with at least 80% battery health for smartphones. Could you further clarify the issue you're having? When did you place the order? Would I recommend BackMarket? Sure, at the same level as Swappa, Amazon, Best Buy, decluttr or eBay for refurbished - only when you have time to be without a device for troubleshooting, and be sure to scrutinize individual seller reviews. As of this review, the replacement made it to 5 months which is great. I don't know what reasonable phone refurbisher can't identify a faulty charging port ‍. The seller replaced the phone with some convincing, but the whole process left me without a device for an extended period of time, and left me highly skeptical that the replacement phone would last. It would charge for a moment then stop and repeat.

The connection felt wrong (didn't click in) and immediately triggered an error message saying the connection is poor. I purchased a phone listed as fully functional, and on arrival it wouldn't properly charge due to poor connection port for the charger. Takes a lot of scrolling to find the seller reviews but it's there. The fact that they have some sellers with pretty poor reviews is worrisome but I guess that's the business model.

BackMarket has a mix of variable quality sellers so check individual seller review before you order. Buying Refurbished comes with risks and BackMarket is no better.

Buy refurbished macbook